Knebworth bucket hat

RETURNS POLICY

We suggest you make a note of the shipping reference given when you sent the item back. This will allow you to track your parcel at each stage of delivery, including when we receive it. Please note - If you're waiting on a refund or exchange, we usually take 7-10 working days. If you have returned your order after the Christmas period, then please allow up to 14 working days from the date your return was delivered back to our warehouse. If you have returned your order over 15 working days ago then please provide us with your order number and returns tracking information and we can investigate this further. Should you have any queries about your return, please feel free to contact our Customer Services team. Returns address: 17 Hammond Close, Attleborough Fields Ind Estate, Nuneaton, Warwickshire, United Kingdom, CV11 6RY